India Roads O&M

Document Management Built for India's Highway Sector

Track every NHAI correspondence, IE query, and compliance document - organized by chainage, linked to milestones, ready for audit. Purpose-built for highway concessionaries, O&M contractors, and NHAI project teams.

Request Roads O&M Demo See 28 Custom Fields

28 Pre-configured Fields

HAM | BOT | EPC All Concession Models

100% Audit Trail Coverage

NHAI Response Approved

Chainage: km 45.5 - 67.2

Sound Familiar?

The Challenges Every Highway Team Faces

Managing correspondence across multiple highway stretches, authorities, and teams shouldn't require Excel trackers and email hunting.

NHAI Letters Lost in Email Chains

Critical correspondence from PIU and NHAI buried in inboxes. No way to track what's pending or who responded.

IE Audits Are a Scramble

Every quarterly review means hunting through folders and emails to find historical documentation. Hours wasted every time.

Draft Responses Stuck Waiting

Response drafts sit in email chains waiting for approval while deadlines approach. No visibility into workflow status.

No Search by Chainage

"What did we reply to NHAI about the bridge at km 142?" Finding location-specific correspondence is nearly impossible.

Different Teams, Different Trackers

Each SPV and project team maintains their own Excel trackers. No single source of truth across the organization.

Missed Deadlines Cost Crores

A single missed NHAI deadline can mean annuity deductions. Without proper tracking, compliance slips happen.

The Solution

One System for All Highway Correspondence

WorkiDoc brings together email integration, approval workflows, and highway-specific organization in a system that understands how infrastructure teams work.

Auto-Route by Authority

Connect your Gmail or Outlook and WorkiDoc automatically classifies incoming correspondence by authority - NHAI, PIU, IE, State PWD - and routes to the right project and team.

Gmail & Outlook OAuth integration
Smart sender and subject matching
Attachment extraction and indexing

Multi-Tier Response Workflows

Define approval workflows that match your corporate hierarchy - Site Engineer to Project Manager to Regional Head to Corporate. Every outgoing letter meets compliance standards.

Draft → Review → Approve → Send stages
Role-based routing (Editor, Commenter, Approver, Sender)
Real-time notifications and deadline tracking

Chainage-Based Organization

Link every correspondence to specific km markers. Find all communications about the bridge at km 45.5-67.2 in seconds. Think in chainage, search in chainage.

Chainage start/end fields on every correspondence
Filter correspondence by km range
GIS coordinates for start/end points

Multi-SPV Access Control

Concessionaries with multiple SPVs need proper data separation. Visibility groups ensure head office sees everything while site teams see only their projects.

Visibility groups per SPV/project
Role-based permissions (Admin, Implementor, Contributor)
Complete audit trail for compliance

Pre-Configured

28 Fields Designed by Highway Professionals

Not generic fields you need to configure - these are ready to go with the exact data points highway teams need to track. Start capturing project data from day one.

Basic Information

Project Code
Start Location
End Location
Client Name (Concessionaire)
Model (HAM / BOT / EPC / Annuity / Toll / Hybrid)
Lane Configuration (2/4/6/8 Lane)

Chainage & GIS

Chainage Start (km)
Chainage End (km)
GIS Start Coordinates
GIS End Coordinates
Chainage Reference

Project Length

Original Length (km)
De-scoped Length (km)
Revised Length (km)

Key Dates

Bid Due Date
LOA Date
Concession Agreement Date
Appointed Date
COD (Commercial Operation Date)
Completion Certificate Date
Odd Annuity Due Date
Even Annuity Due Date

Financial (INR)

Original Bid Cost
De-scoped Cost
Revised Cost
O&M Amount

Concession Details

Concession Period (years)
Concession End Date
MCW Pavement Type
Service Road Type

Plus correspondence-specific fields for issue tracking, authority classification, and chainage tagging.

See Fields in Action

Built for Your Workflow

How Highway Teams Use WorkiDoc

Concessionaire Correspondence with NHAI

The Scenario

Managing monthly compliance reports, responding to PIU queries, tracking NOC requests, and ensuring timely submission of all regulatory documents across multiple highway stretches.

How WorkiDoc Helps

Auto-classification of NHAI/PIU emails to the right project
Approval workflow ensures corporate sign-off before responses
Audit-ready history of all correspondence with attachments
Due date tracking prevents missed compliance deadlines

O&M Contractor Communications

The Scenario

Coordinating maintenance schedules, reporting road incidents, managing toll plaza correspondence, and tracking safety-related communications across the highway stretch.

How WorkiDoc Helps

Issue tagging (Safety, Traffic, Toll, Quality, Compliance)
Chainage-based organization for location-specific issues
Multi-team visibility with proper access controls
Quick search for historical incident correspondence

IE Audit Preparation

The Scenario

Quarterly compliance reviews, documentation submission to Independent Engineer, responding to historical queries, and demonstrating adherence to concession agreement terms.

How WorkiDoc Helps

One-click export of all correspondence for a period
Search by chainage range to find location-specific documents
Complete attachment archive with version history
Demonstrate response times and compliance adherence

Enterprise Ready

Built for Highway Operations Security

Data Encryption

AES-256 encryption at rest and in transit

AWS Infrastructure

Hosted on AWS with India region availability

Complete Audit Trail

Every action logged for compliance

Role-Based Access

Granular permissions per user and project

Pricing

Simple, Transparent Pricing

The India Roads O&M template with all 28 custom fields is included in all plans at no extra cost.

Monthly Annual Save 20%

Starter

For small highway teams

$ 49 /month

Billed monthly

Up to 5 users
3 Highway Projects
1 Email account
Roads O&M Template included
Basic workflows
5GB storage

Get Started

Recommended for Highway Teams

Professional

For growing concessionaires

$ 149 /month

Billed monthly

Up to 25 users
Unlimited Highway Projects
5 Email accounts
All 28 Roads O&M fields
Advanced workflows
AI email classification
50GB storage
Priority support

Get Started

Enterprise

For multi-SPV organizations

Custom

Unlimited users
Multi-SPV support
Custom field additions
SSO/SAML integration
Dedicated support
SLA guarantee
On-premise option
Custom training

Contact Sales

FAQ

Frequently Asked Questions

Yes. WorkiDoc supports visibility groups that allow you to separate data by SPV or project. Head office users can see all projects while site teams only see their assigned highway stretches. Each SPV can have its own projects, users, and correspondence.

Once you connect your email accounts, historical emails are synced automatically. For existing Excel trackers or other systems, we provide import templates and can assist with data migration for Enterprise customers. Most teams are fully operational within a week.

Yes. WorkiDoc is a web-based application that works on any device with an internet connection. Site engineers can access via mobile browser or laptop. The interface is optimized for both desktop and mobile use.

We use AWS infrastructure with India region availability. For Enterprise customers with specific data residency requirements, we can ensure all data remains within India data centers. Contact us to discuss your compliance needs.

WorkiDoc integrates with Gmail (Google Workspace) and Microsoft Outlook (Office 365) using secure OAuth connections. We never store your email passwords. Support for additional providers can be added for Enterprise customers.

The 28 pre-configured fields cover most highway project needs. Enterprise customers can request additional custom fields specific to their operations. We work with you to understand your requirements and add fields as needed.

Get Started

Ready to Streamline Your Highway Correspondence?

Schedule a personalized demo to see how WorkiDoc's Roads O&M template can transform your document management. Our team understands highway operations and will walk you through features relevant to your specific needs.

30-minute personalized demo

See all 28 custom fields in action

14-day free trial included

No credit card required

Or reach us directly:

roads@workidoc.com

Full Name *

Work Email *

Company Name *

Number of Highway Projects

Primary Concession Model

Total KM Under Management

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